
According to a case study by Katie Boswell and Sarah Handley from, there are 5 areas you should include in your impact report: need, activities, outcomes, evidence, and lessons learnt. The purpose of impact reports (also known as annual reports), are to communicate the progress made helping the people your organization is supporting. Be clear on how they can give, whether that be via digital platforms or filling out a pledge card. Add the personal detail of curating handwritten messages. So make sure to be on schedule and create beautifully designed cards that your recipients would want to put on display. According to, their 2023 charitable giving statistics report, shows that 30% of giving happens in December. Holiday cards are at the top of the list of most important pieces of mail to send out each year. *Important Tip: Never ask for donations in your stewardship endeavours. Third paragraph: Authentic statement of gratitude (1-2 sentences).Second paragraph: Quick summary of mission statement, explain how funds will/have been used.

First paragraph: Mention how you have received their gift, the gift amount, express organization’s gratitude.Your goal is to provide them with reassurance that their gift is making an impact and meets their expectations and intentions. By being transparent about the allocation of funds, it allows donors to feel more involved and connected to your organization.

You would send a stewardship letter to them after they have donated, to keep them informed about how their gift is being used. Stewardship is about building the relationship you have with donors and maintaining open communication. Take care to have an eye catching design that is easy to read and accessible (Clear Print Accessibility Guide).

Direct mail impact can be even higher than the response rates imply, as direct mail can also increase online giving.

Direct mail has a higher response rate average of 5.3%. On average the email response rate is 0.1%, online display marketing is 0.2%, and paid search is 0.6%. Get these 10 pieces of mail out per year, and your retention rates will rise! A significant benefit to direct mail is its customizability to creating authentic communication with members of your community.Īccording to, email response rates are extremely low.
